Terms of Service and Digital Access Agreement

1. Operator and scope

Ranvol and ranvol.ai identify the online service operated by RANVOL LIMITED, a private company limited by shares incorporated in Hong Kong, Company No. / Business Registration No. 79818696. Registered office: Unit 1706B, 17/F., Tower B, Viking Technology & Business Centre, 93 Ta Chuen Ping Street, Kwai Chung, Hong Kong.

These Terms govern registration, free and paid access, plans, usage allowances and all Ranvol features. Feature-specific terms shown within a feature or before payment form part of this Agreement to the extent they do not conflict with these Terms.

2. Acceptance and age

By selecting the unticked boxes during registration and creating an account, the user confirms that they have read and accept these Terms, acknowledge the Privacy Policy and Risk Warning, are at least 18 years old and have legal capacity to contract. Ranvol records the electronic action, document versions, language, user identifier and acceptance time.

The free-access agreement is formed when these Terms are accepted and registration is confirmed by Ranvol. A paid-access agreement is formed only after the user is shown the final price and commercial terms, confirms the order, Ranvol accepts it, and access is activated following confirmed payment.

If a user acts for an organisation, the user confirms authority to bind that organisation to these Terms. A person under 18 must not create an account or use Ranvol.

3. What Ranvol provides

Ranvol grants a limited, personal, revocable, non-exclusive and non-transferable right to access an online platform for trade journaling, analysis of the user's own trading statistics, organisation of notes and setups, market-data display, calculations, education and computer-generated information and analytical context.

Ranvol does not open brokerage accounts, receive or hold client money or financial instruments, accept or execute orders, manage portfolios, or act as a broker, exchange, dealer, custodian, fiduciary or personal financial adviser.

A feature's actual operation prevails over any marketing label. No feature is to be used as an automatic instruction to enter a trade. The user independently verifies information and makes decisions.

4. Free and paid access levels

Some Ranvol features are provided free of charge. Additional features, higher allowances and AI capabilities are supplied under fixed paid plans. The feature set and allowance for each level are shown in the interface.

Where a plan screen does not show a final price, currency and billing period, that plan is a preview and is not for sale. Before an order is confirmed, Ranvol will show the total price, currency, billing period, included features and limits, taxes or fees, whether renewal is automatic, the next charge date and how to cancel.

Ranvol does not sell allowance units separately. Start, Pro and Super are paid through lava.top for one month and renew automatically until cancelled. Base prices are USD 20, USD 100 and USD 200 per month; when EUR or RUB is selected, lava.top shows the final converted amount and available payment methods before confirmation.

5. Account and security

• The user provides accurate registration information and keeps it up to date.
• An account is for one user only; sharing credentials or reselling access is prohibited.
• The user promptly reports suspected unauthorised access.
• Ranvol may request reasonable identity or authority checks to protect an account or payment or to comply with law.
• The user remains responsible for backing up information critical to their trading; Ranvol is not a broker recordkeeping system.

6. Usage allowances

Allowance units are an internal technical measure of the use of certain Ranvol features. They are not cryptocurrency, electronic money, a means of payment, a bank deposit, security, investment product or ownership interest in RANVOL LIMITED; they earn no return and are not a tradable asset.

Allowance units are not accepted by third parties, transferable between users, withdrawable or redeemable for money. A monthly allowance is included in the relevant plan and resets at the start of a new period without rollover unless expressly stated otherwise before order. A welcome or administrative bonus remains available until used unless a different expiry is disclosed when granted.

The unit cost of an action is set server-side under the published plan version and shown before execution. A fresh market analysis uses 2 units, a fresh technical context uses 1 unit, a fresh personalized Ranvol AI trading review uses 3 units, and opening a current cached result uses 0 units. Ranvol reserves usage while processing and restores it after a confirmed failure. New weights may apply only prospectively after clear notice and do not alter completed operations.

In addition to a plan's personal allowance, a feature may have a reasonable workspace-wide technical safety guard for security, infrastructure resilience and abuse prevention. This is not the user's personal monthly allowance. The current threshold and scope are shown in the interface before execution. Opening a current cached result uses neither safety capacity nor allowance units, and a request rejected because the safety guard has been reached also uses no allowance units.

7. Market data, calculations and AI

• Market data and third-party materials may be delayed, incomplete, unavailable or differ from broker data and primary sources.
• Calculations depend on user-entered data, instrument specifications and assumptions; incorrect input produces incorrect output.
• AI outputs are probabilistic and may contain errors, fabricated information, omissions or misinterpretations of a strategy.
• The AI Psychology feature is a non-clinical assistant for self-observation, tilt and adherence to a trading plan. Its check-ins are not medical or diagnostic tests, and its AI dialogue does not replace a psychologist, psychotherapist, doctor or emergency service. Ranvol does not continuously monitor a user's condition and cannot summon help on the user's behalf.
• A saved or cached result reflects the data available when generated and may become outdated.
• The user checks primary sources and does not rely on Ranvol as the sole basis for a financial decision.

8. User content and confidentiality

The user retains rights in lawfully uploaded trading data, notes, strategies, images and other content. The user grants Ranvol a limited right to host, copy, transform and process that content only to provide, protect and improve the requested feature in accordance with the Privacy Policy.

The user must not upload another person's confidential information, personal data or copyrighted material without a lawful basis. Uploading a private strategy does not give Ranvol a right to publish it.

When a user intentionally selects Publish in Ranvol Pulse or submits a comment, the user instructs Ranvol to display the user's display name, text and server timestamp to members of the same workspace and, for a post, the selected instrument, chart image and aggregate reactions. These are separate deliberate actions: material from the private journal, trades, setups and school is never posted to the feed automatically. An author may delete their post or own comment. An authorised Ranvol administrator may remove an individual post or comment for rules enforcement, legal, security or support purposes; deleting a post also removes its image, reactions and comments.

9. Acceptable use

• Do not violate law, sanctions, third-party rights, or the rules of a broker, exchange or data provider.
• Do not access another user's data, circumvent plan or usage limits, interfere with security or upload malicious code.
• Do not perform bulk scraping, data resale, reverse engineering or automated requests without written permission.
• Do not use Ranvol for market manipulation, unlawful trading, a public signal service or regulated advisory activity without required authorisation.
• Do not present Ranvol or third-party outputs as guaranteed, official or independently created by the user.

10. Third-party services

Ranvol may display or process information through third-party providers of market data, charts, calendars, video, cloud infrastructure and AI. Their terms, licences, availability and privacy practices apply independently. A link or integration does not guarantee or endorse all provider information.

Ranvol may replace or disable a provider or feature where data rights, security, law, price or availability changes. A material reduction of a paid feature is handled under the Billing and Refund Policy.

11. Availability and changes

Ranvol aims to maintain reasonable availability and security but does not guarantee uninterrupted or error-free operation. Maintenance, network, provider, hardware, software and events outside reasonable control may cause disruption.

Ranvol may change free features. Material changes to paid access will respect the paid period and mandatory user rights. Ranvol will give reasonable notice of material changes to these Terms and request renewed acceptance where appropriate.

12. Suspension and termination

Ranvol may proportionately restrict or suspend access to protect the service and users, investigate a breach, prevent fraud, comply with law or address material non-payment. Where reasonable and lawful, the user will be told the reason and how to remedy it.

A user may stop using Ranvol and request account closure. Termination does not cancel accrued payment obligations or provisions intended to survive, including intellectual property, liability limits and dispute resolution. Acceptance evidence is processed and, where lawfully necessary, retained under the Privacy Policy; deletion or pseudonymisation depends on the actual retention basis. Cancellation of a future subscription is governed by the Billing and Refund Policy.

13. Warranties and liability

To the extent permitted by law, Ranvol is provided on an “as is” and “as available” basis. RANVOL LIMITED does not guarantee profit, trading results, completion of a prop challenge, fitness for a particular purpose, uninterrupted access, absolute data accuracy or error-free AI output.

To the extent permitted by law, the company is not liable for indirect or consequential loss, lost profit, trading loss, loss of opportunity or data caused by a user's decision, market movement or third-party failure. Aggregate liability for a claim related to paid access is limited to the greater of USD 100 or the amount actually paid by the user to Ranvol for the affected service during the preceding 12 months.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any duty or right that cannot lawfully be excluded. Each limitation applies only to the extent considered reasonable and enforceable under applicable law.

14. Governing law and disputes

These Terms are governed by the laws of the Hong Kong Special Administrative Region. The parties submit to the non-exclusive jurisdiction of the courts of Hong Kong. Before starting court proceedings, a party should send a detailed complaint to Ranvol's legal contact and allow a reasonable response period.

This choice of law does not deprive a consumer of mandatory protection under the law of their habitual residence where that protection applies despite a choice of law. If a provision is invalid, it is limited only to the minimum extent necessary and the remaining provisions continue.

The English version is the controlling contractual version and the Russian text is provided for convenience. This language-priority clause applies only to the extent permitted by mandatory consumer law.

15. Contact

Legal enquiries: info@ranvol.com. Postal address: Unit 1706B, 17/F., Tower B, Viking Technology & Business Centre, 93 Ta Chuen Ping Street, Kwai Chung, Hong Kong. Include the account email, the issue and relevant dates, but do not send a password, full card number or API keys.